Privacy Policy

Privacy Statement

We are committed to protecting your privacy and providing a safe online experience. This Privacy Statement applies to PRIMORA SPA’s website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Privacy Statement.

Collection of your Personal Information

PRIMORA SPA and MindBody, with whom we contract to provide our sales and scheduling services, collect personally identifiable information provided by you, such as your e-mail address, name, home or work address, or telephone number. PRIMORA SPA and MindBody also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of this website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. PRIMORA SPA encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use, and share your information. PRIMORA SPA and MindBody are not responsible for the privacy statements or other content on any other websites.

Use of your Personal Information

PRIMORA SPA and MindBody collect and use your personal information to operate the PRIMORA Spa website and deliver the services you have requested. PRIMORA SPA and MindBody also use your personally identifiable information to inform you of other products or services available from PRIMORA SPA. PRIMORA SPA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. PRIMORA SPA and MindBody do not sell, rent, or lease their customer lists to third parties. PRIMORA SPA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your information. PRIMORA SPA and MindBody do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. PRIMORA SPA will disclose your personal information, without notice, only if required to do so by law.

Use of Phone Number for SMS Communication

PRIMORA SPA may occasionally send text/SMS messages to confirm appointments, update forms relating to treatments, thank you, or follow up communications after treatments, share special offers, or otherwise communicate regarding services and products provided by PRIMORA SPA.  Customers may opt out at any time. Messaging and data charges may apply, and customers may opt out at any time by replying STOP or reply with HELP to get more information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of Cookies

The website uses “cookies” to help PRIMORA SPA personalize your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

PRIMORA SPA and MindBody secure your personal information from unauthorized access, use, or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

PRIMORA SPA will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how PRIMORA SPA is protecting your information.

Contact Information

Please contact us by phone at 978-246-0393 or by mail at 63 Great Rd, Ste 106, Maynard, MA 01754, or by email at hello@primoraspa.com.